How to get an Event ID

How to get an event ID to help us debug your issue faster.

Written By Will (F&F Dev)

Last updated 9 days ago

If you are in a campaign and there was something wrong with a specific message, click the 3 dots and then click β€œCopy Event ID”. This will allow us to view logs and point us to the specific message that had an issue and will help us debug a lot faster. Sending us an event ID does mean that we will look at the message in question and a few messages before/after it as well. For more information on what data the developers can see, read more here.

For more info on how to submit a good bug report, click here.